Peak Advisers is proud to work with Eteam, a multi-national company with multiple entities dedicated to “connect world-class talent with marquee global companies in ways that make work incredibly meaningful, valuable and beneficial for everyone.”

Eteam’s global CFO, Jagadesan Balakrishnan conducted a Q&A with Peak Advisers about his business, the time consuming data entry issues they faced and how Peak Advisers created and implemented an automated solution that saves the worldwide company impressive time and money.

Peak Advisers: Tell us about your business and what you do.
Jagadesan: Eteam Group is in the business of providing IT and non-IT consulting, staffing and recruitment services in 15 countries across the globe. We have our headquarters in the US and we’re present across North America, Europe, Middle East, Africa and the Asia Pacific region.

Peak Advisers: What is the project you worked on with Peak Advisers? It had to do with improving invoice creation.
Jagadesan: Peak Advisers helped in automation of our invoices whereby invoices get created in QuickBooks directly from our time and attendance system Job Diva. Previously, all invoices were manually created in QB by our finance team and there were at least four to five resources creating the invoices in QB throughout the month for us. The process was to first enter the hours in QB from our time and attendance system and then create the invoices manually in QB. The project goal was to eliminate manual invoice creation process and automate the same.

Peak Advisers: How are invoices created now?
Jagadesan: After the invoice automation, we now export the “hours worked” report from Job Diva on .csv and import the same into QB. We use an intermediate software which is known as TransactionPro.

Peak Advisers: What are the benefits of this new automation?
Jagadesan: Elimination of manual punching errors, reduced time spent on reconciliation, more reliability on data in QB. Reconciliation has become much easier, quicker and invoicing is more timely.

Peak Advisers: How much time are you saving?
Jagadesan: At least two resources are eliminated now and we expect another resource to be eliminated as we only need one resource now for creating invoices automatically in QB and doing the reconciliation. So we have saved at least 480 employee hours in a month, which will be 5,760 employee hours during a 12-month period which were spent by the three resources on invoice creation.

Peak Advisers: What do you want to do next?
Jagadesan: We would like to automate our Account payable and bill creation process as well as for automating the inward payment application.

Peak Advisers: Would you recommend working with Peak Advisers?
Jagadesan: Absolutely without any doubt! They are very capable.

Peak Advisers: Tell us about your experience working with Michael Wallace of Peak Advisers.
Jagadesan: Michael is a knowledgeable and qualified accountant and very reliable. We had a very good experience working with him and his team. His responses are timely and he always has solutions for our problems.